Last Updated: September 18, 2025
Welcome to Xbridgeai. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. Please read these Terms carefully before using our website or purchasing our products.
By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and Xbridgeai ("we," "us," or "our") regarding your use of our website located at www.xbridgeai.com and any associated services, features, content, or applications (collectively, the "Services").
We may modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
You must be at least 18 years old to use our Services or purchase our products. By using our Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement.
If you are using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.
Some features of our Services may require you to register for an account. When you register, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.
You are solely responsible for:
We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, false, or misleading.
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason until the order has been shipped.
By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is true and accurate. You authorize us to charge your payment method for the total amount of your order (including taxes and shipping charges).
Shipping and delivery timeframes are estimates only and are not guaranteed. We are not liable for any delays in shipments.
Our return and refund policies are outlined in our Warranty page.
Our hardware wallet products are designed for storing cryptographic keys. They are not designed or intended for any illegal activities. You agree to use our products only for their intended purpose and in compliance with all applicable laws and regulations.
We do not have access to your private keys or recovery seeds and cannot recover them if lost. You are solely responsible for:
We are not liable for any loss of digital assets due to forgotten passwords, lost recovery seeds, hardware failures, or any other reason.
We do not provide exchange, trading, or custodial storage services for cryptocurrencies or other digital assets. Our products are hardware devices designed for secure storage of cryptographic keys only.
The content on our website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Xbridgeai or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include:
The firmware and software included in our products are licensed, not sold, to you. Your use of the firmware and software is subject to the End User License Agreement (EULA) provided with the product.
If you submit reviews, comments, suggestions, or other content through our Services ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that:
We have the right, but not the obligation, to monitor, edit, or remove any User Content.
You agree not to:
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES OR PRODUCTS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE MAKE NO GUARANTEES REGARDING THE SECURITY OF YOUR DIGITAL ASSETS WHEN USING OUR PRODUCTS. WHILE OUR PRODUCTS ARE DESIGNED WITH SECURITY IN MIND, NO SECURITY SYSTEM IS IMPENETRABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Xbridgeai, ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS BE LIABLE FOR:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US FOR THE PRODUCTS OR SERVICES AT ISSUE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Xbridgeai, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
This defense and indemnification obligation will survive these Terms and your use of our Services.
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or our Services shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Beaufort, South Carolina, and shall be conducted in the English language. The decision of the arbitrator shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights.
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use our Services will immediately cease. If you wish to terminate your account, you may simply discontinue using our Services.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms, together with our Privacy Policy and any other legal notices and agreements published by us on our website, constitute the entire agreement between you and us concerning our Services.
If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
You may not assign these Terms without our prior written consent, but we may assign or transfer these Terms, in whole or in part, without restriction.
If you have any questions about these Terms, please contact us at:
Xbridgeai
422-C Parris Island Gateway
Beaufort, SC 29906
United States
Email: [email protected]
Phone: +1 (843) 770-0199